| Date | Report |
| Feb 2012 | Bill Insert - Innisfil Newsletter |
| Jan 2012 | View Your Usage Online with Customer | Connect |
| Nov 2011 | Conditions of Service |
| Nov 2011 | Conditions of Service - Policies |
| Sept 2011 | Payment Plan Options |
| Sept 2011 | Pre-Authorized Payment Plan Agreement Form |
| Aug 2011 | Managing Your Electricity Costs |
| May 2011 | The Ontario Clean Energy Benefit |
| May 2011 | Take Charge Bill Insert |
| March 2011 | Tree Trimming Notice (Cycle 6 and 10 Only) |
| March 2011 | In Touch - Winter 2011 Newsletter |
| March 2011 | Save On Energy Coupons |
| November 2010 | Winter 2010 Insert |
| August 2010 | Mayors Newsletter |
| August 2010 | Payment Plan Options |
| July 2010 | Summer 2010 InTouch Newsletter |
| May 2010 | 2010 Spring Newsletter - Ontario Energy Board |
| April 2010 | Bill Insert - The Great Refrigerator Roundup |
| November 2009 | In Touch - 2009 Fall Newsletter |
| November 2009 | 2010 Rate Application Notice |
| July 2009 | In Touch - 2009 Summer Newsletter |
| July 2009 | Smart Meters Information Newsletter |
| July 2009 | 2009 Safety Pamphlet |
| June 2009 | Innisfil Beach Road Newsletter - The urbanization of Innisfil Beach Road project. |
| 2008 | Conditions of Service - The Distribution System Code requires that every distributor produce its own "Conditions of Service" document... |
| Fall 2008 | In Touch - 2008 Fall Newsletter |
| June 2004 | Deposit Policy - This policy describes the terms and conditions distributors will use for collection, maintaining and returning customer security deposits... |
| June 2004 | Disconnection Policy - The detailed policies in this set are intended to establish and document a process that will provide guidance to the LDC’s... |
| June 2004 | Collections Policy - The purpose of this policy is to establish a process to ensure money owed to the LDC by consumers is collected... |
| January 2004 | Private Policy Statement - Innisfil Hydro Distribution Systems Limited (Innisfil Hydro) is committed to keeping the personal information of its customers... |